On Demand Delivery - Lalamove - Delivery in 55 minutes - Review


Website: https://www.lalamove.com
Facebook:  https://www.facebook.com/LalamovePH/
Platform: Web, Android and iOS
Motorcycle Fee:  Base fare P60 + P8/km
Size & Weight Limit: 15" × 15" × 15" and 20kg
Coverage Area: Metro Manila only

Story 


I had a parcel that needed pick-up by Fastrack 2 days ago - rider hadn't appeared. This Saturday, Fastrack had a Christmas Party that's why there was no pickup. I needed to have a parcel delivered in Alabang ASAP, sooo I decided to try out Lalamove, with use of their promo code HOLIDAYS, a P100 off on my first delivery.

Placing Order via Web


You can schedule a pick up via their web app. Enter the target location, address or drag the pointer in the map. I had the pick up scheduled for tomorrow Dec. 16, Saturday.


Get P100 off using the promo code HOLIDAYS (until Dec. 31)  for first delivery only!


Once I clicked PLACE ORDER button...


Took few minutes before I got matched.


Order info with driver details.


Anyway I can't track the order yet. When I clicked the button, it says I can only start tracking 1 hour before the pickup time.

Next Day - Scheduled Delivery

 ETA of the rider coming to pick up the parcel from our place.


Delivery in progress. The rider currently along Sucat area, ETA 18 mins to destination.


Parcel delivered within 1 hour.  Receiver is happy, they finally received their order after days of waiting (from Fastrack failing to pick up their parcel). Paid only P48 using their promo code HOLIDAYS (P100 off).



Tracking

You can share the tracking number to the receiver/consignee, they can see the progress via web url.
Receiver can't track the driver yet until the parcel is picked up.


Delivery in-progress.



Delivery completed, all within 1 hour.



During this holiday season, delivery of packages are verrrry slow. If you don't want to be hassled by this slow delivery season, you can opt to try an on-demand delivery - same day delivery if you don't mind paying a bit more.

I have an absolute positive experience in tying out this new On-Demand Delivery courier - Lalamove. I'm planning of using them as an option for Metro Manila delivery for buyer-clients who prefer faster delivery option.

Regular Holiday & Surcharge


I had a package to be delivered last Dec 29 in Metro Manila area. I set a pickup at 5:10pm, the rider SMS and said that he can't come. The delivery order has been cancelled. Since it's already late, I decided to try again tomorrow Dec 30.

Dec 30 is a regular holiday. When I tried to schedule a pick-up in the morning, I was greeted with additional P80 surcharge. The original P188 became P268. Now that's too much. I pass this time.